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SyncedOffice facts

The canonical facts about SyncedOffice in one place, each with its status and the date it was last verified. Quote this page.

How to read this page: anything without a badge runs today. Beta runs in the pilot with limits. Roadmap is planned and not available yet.

What are the basic facts about SyncedOffice?

Name
SyncedOffice
What it is
SyncedOffice gives each customer organization its own isolated workspace with a dedicated ERP instance, database and sign-in realm, hosted in the United States.
Stage
SyncedOffice is in a pilot. There is no public sign-up yet; our team sets up each customer organization's workspace with you.
Who it is for
Agencies that run operations for several clients, first; then small businesses outgrowing spreadsheets.
Website
https://syncedoffice.com
Pricing
Pilot pricing on request. No public prices yet.
Hosting
SyncedOffice runs on servers in the United States.
Built on
SyncedOffice is built on open-source software: Moqui and MarbleERP, Keycloak, PostgreSQL, Strapi, Caddy, NATS and k3s.
Source code
Private today; publishing the platform's open-source core is planned. (Roadmap)
Security certification
SyncedOffice claims no security certification, such as SOC 2. None is on record.
Legal entity
SyncedOffice is a product of Headstart Digital Marketing LLC, a Texas limited liability company.
Contact
Sales and the pilot: sales@syncedoffice.com. Security: security@syncedoffice.com.

What does the product do, and since when have we checked?

Every product statement on this site, from our claims register, with the date it was last verified. The register keeps the evidence behind each one.

Runs today

StatementLast verified
Each customer organization (a tenant) gets its own isolated environment: its own Kubernetes namespace, database cluster, sign-in realm and ERP instance.
Every customer organization's workspace runs in its own Kubernetes namespace, with its own resource quota.
Every customer organization's workspace has its own PostgreSQL database cluster. No database is shared between organizations.
Every customer organization's workspace has its own sign-in realm, so its users and roles are kept apart from every other organization's.
Every customer organization's workspace runs its own ERP instance, built on Moqui and MarbleERP. No ERP is shared between organizations.
Each workspace has its own web address under syncedoffice.com, where its users sign in.
Each workspace is created by a Kubernetes operator from one definition, running the same steps in the same order every time.
SyncedOffice is in a pilot. There is no public sign-up yet; our team sets up each customer organization's workspace with you.
Web traffic reaches our servers only through an encrypted Cloudflare Tunnel. The servers publish no public web ports.
SyncedOffice runs on servers in the United States.
SyncedOffice is built on open-source software: Moqui and MarbleERP, Keycloak, PostgreSQL, Strapi, Caddy, NATS and k3s.
This website is built twice for every change and published only when both builds match byte for byte and every check passes: links, structured data, claims, accessibility, performance and the published files.
Customer organizations share the server, the identity server (each organization with its own realm on it) and the web edge.
The platform runs on a single server today, with no second region and no uptime commitment.
SyncedOffice claims no security certification, such as SOC 2. None is on record.
Every page of this website scores 90 or more in all four Lighthouse categories on mobile, measured on the built site before it is published.
No page of this website has a serious or critical accessibility issue found by axe, at mobile or desktop size.

Beta: runs in the pilot, with limits

StatementLast verified
Workspace users sign in to their ERP with single sign-on (OpenID Connect). (Beta)
The ERP back office includes accounting, in use in the pilot. (Beta)
Websites are published as versioned, fingerprinted builds that can be rolled back to an earlier version. (Beta)

Roadmap: planned, not available

StatementLast verified
White-label branding: your agency's name, logo and domains on every workspace you run. (Roadmap)
A content management system in each workspace, for editing that organization's website. (Roadmap)
Hosting for your clients' websites on the same edge that serves this one. (Roadmap)
A CRM for leads, contacts and deals inside each workspace. (Roadmap)
Workflow automation across each workspace's back office and website. (Roadmap)
AI agents that work inside an organization's workspace, with a record of every action they take. (Roadmap)
A marketplace of extra modules for workspaces. (Roadmap)
Built-in billing, with usage charged only at its real marginal cost. (Roadmap)
Pricing after the pilot: Site, Business and Agency plans, priced per seat, with module add-ons. (Roadmap)
A partner program for agencies, with a reseller margin on every client an agency brings. (Roadmap)
One console where an agency sees and manages all of its clients. (Roadmap)
An agency's clients as separate business profiles inside the agency's environment. (Roadmap)
A separate isolated environment for each of an agency's clients, on the Agency tier. (Roadmap)
The platform core, published as open source under the Apache-2.0 license. (Roadmap)
Scheduled backups of every workspace, with restores that are tested. (Roadmap)
Orders, inventory, purchasing and invoicing, verified for pilot workspaces. (Roadmap)